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FREQUENTLY ASKED QUESTIONS

  • 1. Contact us
  • 2. Casino
  • 3. Payments
  • 4. Bonus
  • 5. Technical
  • 6. Fair Play
  • 7. My Account

3.1. How do I make a deposit?

3.2. Is there a minimum deposit?

3.3. What payments methods can I use?

3.4. How long does it take to get my deposit on my account?

3.5. Why does my deposit fail?

3.6. Failed deposits due to technical problems

3.7. Failed deposits with Debit and Credit Cards

3.8. Failed deposits with Skrill (Moneybookers) and Neteller

3.9. Failed deposits with Bank transfer

3.10. I waited but my deposit is still not there. What shall I do?

3.11. I How do I withdraw my winnings?

3.12. I What is an IBAN/SWIFT?

3.13. What is the minimum amount I can withdraw?

3.14. Which withdrawal method can I use?

3.15. I have made a withdrawal from Cresus, when will I get the money?

3.16. Why is my withdrawal delayed?

3.17. What does each withdrawal status mean?

3.18. Does Cresus use Digicert SSL for all payments?

3.19. Documents and verifying your account

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Join our no download Casino and win the Jackpot on our Slots Machines. Visit our Live Casino to enjoy our table games such as roulette and blackjack with our dealers. Play from anywhere on your mobile device or tablet.

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www.cresuscasino.com is operated by Annitak Ltd, acting as a Merchant of Record, a company registered at Patroklou Kokkinou, 5 Office 2 Strovolos, 2000, Nicosia, Cyprus. Registration number HE 393130 CNCL B.V. a company registered 4 Fransche Bloemweg, Willemstad, Curaçao is licensed and regulated by the laws of Curacao under the Master Gaming License 1668/JAZ. Registration number 149289