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FREQUENTLY ASKED QUESTIONS
1.
Contact us
2.
Casino
3.
Payments
4.
Bonus
5.
Technical
6.
Fair Play
7.
My Account
3.1. How do I make a deposit?
3.2. Is there a minimum deposit?
3.3. What payments methods can I use?
3.4. How long does it take to get my deposit on my account?
3.5. Why does my deposit fail?
3.6. Failed deposits due to technical problems
3.7. Failed deposits with Debit and Credit Cards
3.8. Failed deposits with Skrill (Moneybookers) and Neteller
3.9. Failed deposits with Bank transfer
3.10. I waited but my deposit is still not there. What shall I do?
3.11. I How do I withdraw my winnings?
3.12. I What is an IBAN/SWIFT?
3.13. What is the minimum amount I can withdraw?
3.14. Which withdrawal method can I use?
3.15. I have made a withdrawal from Cresus, when will I get the money?
3.16. Why is my withdrawal delayed?
3.17. What does each withdrawal status mean?
3.18. Does Cresus use Digicert SSL for all payments?
3.19. Documents and verifying your account